Our Warranty

Henchman Ltd warrants that the Goods will be free from defects in material and workmanship and fit for the purpose identified in our published literature for the Warranty period. Warranty cover excludes wear and tear, misuse or neglect. The Warranty period is 5 years on all products purchased from Henchman. This Warranty does not affect the customer's statutory rights relating to faulty or mis-described goods. Clarification of these rights can be obtained from local Trading Standards department or Citizens Advice Bureau. Any claim for breach of the above Warranty shall be notified to Henchman Ltd within a reasonable time after discovery. Where any valid claim is made for breach of the above Warranty Henchman Ltd will replace the Goods or the part in question free of charge and return the Goods to the Customer carriage prepaid by Henchman. So far as any possible further liability of Henchman Ltd is concerned it shall only be liable for losses that are foreseeable, but if the Goods are used for business purposes Henchman Ltd will not be liable for any economic or consequential losses, costs or damages.

Should you wish to make a claim please contact Henchman Ltd.

The Warranty for all products sold by Henchman is 5 years. After purchasing you will receive an invoice via email. This invoice acts as proof of purchase in the instance that a warranty claim is required. If you do not have access to an email account please request a physical copy of the invoice, either by adding your request to the "delivery instructions" box at checkout, or give us a call.